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About Us
Got Any Questions?
Is there something you would like to bring to our attention? We are here to help!
Kindly fill out the form below and we will respond ASAP!
Or email us at
info@atwalandco.com
FAQs
Below are some of are common questions
Do you ship internationally?
Yes, we do! Also, all orders include FREE shipping! How good's that!
Can I cancel my order after it’s placed?
Orders can only be canceled before they are shipped. Contact us immediately atinfo@atwalandco.comif you need to cancel.
What if I entered the wrong shipping address?
If your order hasn’t shipped yet, contact us immediately to update the address. Unfortunately, we cannot make changes once the order is in transit.
Do you have a physical store?
Currently, we do not have a physical store. However, we do offer free shipping and returns*, so you can try our products risk-free.
How can I track my order?
Once your order is shipped, you’ll receive a tracking number via email. Use this number to track your package online.
What is your return policy?
We offer a 30-day return policy. Items must be unused, in original packaging, and include proof of purchase to qualify for a return.
How do I start a return?
Email us atinfo@atwalandco.comto request a return. Once approved, we’ll provide return instructions. Please note that return shipping costs are the customer’s responsibility.
How long does it take to process refunds?
Refunds are typically processed within 7-10 business days after we receive and inspect the returned item